Careers
Join the team OHZ Remote Guarding!
Open Positions
As an industry leading security provider, OHZ Remote Guarding focuses on ways to continuously improve our operational structure, our people and the processes surrounding service delivery. With branch locations in every state, OHZ Remote Guarding is the most locally-focused security company in the United States.
JOB DESCRIPTION
Provide continuous observation and surveillance of client sites. Coordinate efforts to effectively safeguard assets and enhance the safety of patrons and staff. Report incidents or suspicious activity to client representatives or company management utilizing established procedures. Responsible for the prioritization and management of critical and non-critical events including but not limited to access control, safety breaches, intrusion detection, video tours and emergency response.
Respond appropriately to events by evaluating the situation and reviewing the client post orders on what procedures to follow for each request type. Gather data and document proper systems as required. Inform client or field management of any serious safety, business jeopardy or other operational situations.
Provide event history and update information as appropriate. Produce standardized written Incident Reports that are concise, informative and accurate.
Perform customer service functions including call handling as dictated by operational needs. Assist with special projects and perform other duties as requested by management.
SKILLS
- Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
- Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking – Talking to others to convey information effectively.
- Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Monitoring – Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Coordination – Adjusting actions in relation to others’ actions.
- Public Safety and Security – Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Certified training program for Remote Guards
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