TMA Five Diamonds is the leading association that both promotes and defends the interests of the professional monitoring industry. A TMA Five Diamond designation is an elite award granted annually to monitoring centers that satisfy all of the requirements of the five points of excellence:
1. Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Approvals, Intertek/ETL and UL.
2. Commitment to the highest levels of customer service
3. Commitment to ongoing job-related education and testing by having 100% of its central station operators certified using the TMA online training series.
4. Commitment to raising the industry standards through TMA membership and participation in its activities.
5. Commitment to reducing false dispatches
The TMA Five Diamond Certification is an integral part of compliance training. The entire OHZ team undergoes periodic recertification demonstrating our commitment to maintaining competency. Our regular recertification ensures our operator’s skills and knowledge are up-to-date on the regulations and rules that are essential to our industry.
As TMA members we are committed to the constant exchange of information, including business best practices and technology awareness with professionals in public safety, regulatory, and standards development, giving us a competitive edge that’s unparalleled.