When you’re choosing a partner to protect your people, property, and operations, you need more than promises — you need proof. Certifications are your guarantee that a partner meets the highest standards for responsiveness, reliability, and risk reduction.

UNDERSTANDING TMA FIVE DIAMOND CERTIFICATION

WHAT IS TMA FIVE DIAMOND? 

TMA Five Diamond is a designation awarded by The Monitoring Association (TMA) — the leading trade organization for professional security monitoring. It recognizes monitoring centers that meet the highest standards for operator training, response procedures, customer service, and compliance.

Less than 5% of monitoring providers in North America earn this status, making it one of the most selective and respected certifications in the industry.

KEY REQUIREMENTS: 

  • Random independent inspections to verify compliance and quality
  • 100% of monitoring agents are professionally certified
  • Commitment to exceptional customer service 
  • Ongoing operator training and annual recertification 
  • Strong partnership with law enforcement to reduce false dispatches 

WHY IT MATTERS: 

  • Faster response times help stop incidents before they escalate
  • Direct collaboration with police leads to quicker dispatch and fewer delays
  • Incidents are handled quickly and professionally
  • Best-in-class operators ensure alerts are addressed quickly and accurately

OHZ Remote Guarding is proud to meet and exceed these standards every year.

UNDERSTANDING UL CERTIFICATION

WHAT IS UL CERTIFICATION?

UL (Underwriters Laboratories) is a globally recognized safety standards organization that certifies facilities, systems, and operations for reliability, security, and performance.

When a monitoring center is UL certified, it means it’s been independently inspected and verified to meet high standards for infrastructure, operational procedures, backup systems, and signal handling.

WHAT IT MEANS FOR REMOTE GUARDING: 

  • Certified Command Center that meets strict security monitoring standards
  • Real-time threat detection and professional response
  • Proven disaster recovery protocols
  • Advanced security software deployment

WHY IT MATTERS: 

  • Fewer false alarms
  • Faster incident processing 
  • Reliable 24/7 operation even during system failures 

OHZ is one of the few East Coast companies holding this prestigious certification.

THE OHZ ADVANTAGE

  • UL Certified Command Center demonstrates our compliance with industry standards for facility security, response procedures, and system reliability
  • TMA Five Diamond Monitoring Team gives you confidence that every alert is handled promptly by a certified, qualified professional
  • Real-time video verification for police dispatch supports faster, priority response when incidents occur
  • Direct communication with local law enforcement helps prevent delays and ensure critical info reaches first responders

When you work with OHZ, you get more than a security service. You get peace of mind built on trusted certifications.

WHY YOU SHOULD CARE

UL and TMA certifications don’t just signal credibility—they reduce your risk. You get faster police response, fewer false alarms, and a monitoring center built to perform under pressure. With OHZ, your protection is verified, not assumed.

Protect smarter. Protect with OHZ.